Technology

Characteristics

ContactLab provides a user-friendly interface, this feature is important to recongise in terms of training and eventual operating within the platform, there is little to no time wasted.

Accessible from any Internet browser by log in and password, with the system you can establish more than one user with different permissions in the same company.

Input on the receivers with relevant configuration parameters can be imported from files in CSV or Excel format to guarantee maximum reading ease.

ContactLab does not set any limits to the use of additional parameters: Web Solution Support is capable of configuring the system to adapt it to any specific requirement.

Dynamic groups, even complex, can be easily established with ContactLab, by writing the rules to be applied to the values assumed by the parameters.

An excellent editor is used to compose messages, which may be Text, Html or Multipart type, making it possible to use the profiling parameters and portions of conditional texts both for the subject of the message.

The editor allows you to import documents from Word, using copy and paste, and also format the Html where required.

ContactLab statistics are complete and detailed: all statistical data can be exported and the system is capable of carrying  out complex business intelligence processing, according to customer’s needs.

SpamAssassin, one of the most powerful and best known anti spam tools, has been incorporated into ContactLab and is used to check if and why the message could be identified as spam and therefore not delivered to the receiver.

ContactLab is available in Italian, English, French, German and Spanish