Technology

Characteristics

The efforts made to practice on ContactLab and be operative are extremely short-lived thanks to a user-friendly interface.

It can be entered from any Internet browser by log in and password and with the system you can establish more than one user with different permissions in the same company.

Input on the receivers with relevant configuration parameters can be imported from files in the CSV or Excel format to guarantee maximum reading ease.

ContactLab does not set any limits to the use of additional parameters: the Web Solution Support is capable of configuring the system to adapt it to any specific requirement.

Dynamic groups, even complex, can be easily established with ContactLab, by writing the rules to be applied to the values assumed by the parameters.

An excellent editor is used to compose the message, which may be the Text, Html or Multipart type, making it possible to use the profiling parameters and portions of conditional texts both for the subject of the message and for the true and proper message. With the editor you can also import documents from Word, using copy and glue, and also re-clean the Html formatting where required.

ContactLab statistics are complete and detailed: all statistical data can be exported and the system is able to carry out complex business intelligence processing, according to customer’s needs.

SpamAssassin, one of the most powerful and best known anti spam tools, has been incorporated into ContactLab and is used to check if and why the message could be identified as spam and therefore not arrive at the receiver.
 
ContactLab is available in Italian, English, French, German and Spanish
 



ContactLab Manual

The aim of this manuale is to help users learn quickly how to use ContactLab and exploit its features to the full. The first four chapters describe in detail the 4 sections that make up the platform: configure, create, comunicate, analyse.
» Consult the manual

» Download the pdf version (7,4 MB)


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Discover ContactLab

ContactLab is the innovative technological platform as a multi-channel management for direct and relationship marketing conveyed through digital communication channels (e-mail, SMS, MMS, fax).